Do you accept returns & exchanges?Updated 9 months ago
Yes! We accept returns and exchanges within 30 days of the receipt of your product as long as the item is in unworn, new condition in the original packaging. Returns and exchanges are NOT offered on Last Chance, Gift Cards, or Final Sale items. View our Return Policy here.
Returns: If you need to or return your shoes, please initiate your return within 30 days. Requests after that time will be denied. Please visit redo to get started.
Exchanges: Exchanges are accepted within 30 days of receipt. Please visit redo to get started.
EXTENDED HOLIDAY RETURNS/EXCHANGES: For orders placed between 11/1-12/24, we will accept returns and exchanges through 1/31.
Exchanges and returns to APO/FPO/DPO cannot be managed by TAFT. In this instance, you will be responsible for all shipping expenses and label creation. Please reach out to [email protected] or via chat for assistance.
*PLEASE NOTE: Returns & Exchanges are NOT accepted on Seconds, Made to Order, or Final Sale items. We do not accept returns or exchanges on ANY orders outside the contiguous US. Duties and taxes are not paid by TAFT and are the sole responsibility of the customer and will be collected at checkout. We are not responsible for any additional country fees that may apply.