How do I exchange an item that arrived with manufacturing defects or if it's the wrong size?Updated 9 months ago
If you need to exchange an item due to manufacturing defects or incorrect size, follow these steps to ensure you get the right pair:
You can make your exchange request with redo. Please enter your order number and zip code to get started.
After following the provided instructions and dropping off the returning pairs, the new pairs will ship out automatically. You will receive an email with your new tracking number once the new pairs have been shipped.