taftclothing

At this time, we ship within the continental United States only. We do not offer international shipping or ship to APO/FPO/DPO military addresses.Standard Shipping (4-7 business days) is a flat rate of $8.99. Orders over $150 qualify for free standard shipping, which is automatically applied at checkout.We also offer the following shipping options:<ul data-start="554" data-end="791" data-is-last-node data-is-only-node><li data-start="626" data-end="678">Express Shipping ( 2-3 &#xA0;business days):&#xA0;$25</li></ul>Please note P.O. boxes are not eligible for shipping at this time.

At this time, we ship within the continental United States only. We do not offer international shipping or ship to APO/FPO/DPO military addresses. Standard Shipping (4-7 business days) is a flat rate of $8.99. Orders over $150 qualify for free standa

How much does shipping cost?

Shipping and Tracking

Do you accept returns & exchanges?

What is your return policy?

When can I expect my return to be processed?

How do I exchange an item that arrived with manufacturing defects or if it's the wrong size?

Can I return/exchange Last Chance or Final Sale items?

Are shoes that have been worn eligible for return or exchange?

If my shoes arrived damaged, what options do I have?

How do I return an item?

How long does it take to receive my refund?

How long does an exchange take?

Can I exchange for a different style?

What is Redo Free Returns + Package Protection?

I received the wrong item — what should I do?

How should I return multiple items with one return label?

What is a standard exchange?

What is an Instant Exchange?

What happens if the item I selected to exchange for is sold out?

Returns and Exchanges

How do I track my order?

How soon will I get my package?

Where do you ship?

I live on a military base. Will that change the shipping time?

Why didn't I receive my order confirmation email?

My tracking shows delivered but I have not received it. What can I do?

My package is lost

Can I get a refund for the shipping fee if my expedited delivery is delayed?

My order is missing an item

What should I do if I receive the wrong item or a defective product?

What is my TAFT shoe size?

I know my size in women's shoes. What size should I choose for TAFT men's shoes?

What is the sizing like for different models of shoes?

Shoe Sizing

What is TAFT's Warranty Policy

What is a horse hair brush?

How do I use the buffing cloth?

How do I use the applicator dauber?

When should I use the neutral shoe cream?

How do I use the shampoo spray?

How do I use my suede and fabric brush?

How do I care for my TAFT shoes?

In which conditions can I wear my TAFT shoes?

Do you offer repairs?

Shoe Care

What is Stitchdown?

What is the difference between Stitchdown, Goodyear, and Blake stitch?

Where do you source your leathers?

Where are the boots made?

Are the 365 boots resoleable?

Craftsmanship / Product Details

Can I get a price adjustment if an item goes on sale after my purchase?

How can I obtain discount codes?

What do I do if I experience issues with discounts or promotions at checkout?

When will I receive my points for leaving a review?

How do I use a coupon code?

Do you have a military or teacher discount?

Is there a promotion for first time purchasers?

Promotions and Discounts

When will my expedited order ship?

Help! I need to change my address

How do I change the shipping address for my order?

How do I use Afterpay?

Can I cancel or change my order?

What payment methods are accepted?

What can I do if my payment doesn't go through?

When will my card be charged?

What are final sale and clearance items?

Do you offer price matching or adjustments?

Ordering and Payments

How do I delete my account?

How do I set up an account?

How do I reset the password on my account?

Accounts

Will out-of-stock items be restocked?

What are the steps to make an online purchase if I am experiencing issues on the website?

How much does shipping cost?Updated 5 days ago