Our shipping cost is a flat rate of $8.99. We offer free shipping for orders over $150, which is automatically applied at checkout. We also offer Signature Required Standard Shipping (4-7 days) for $9.99, Express (2-3 Business Days) for $20.00, Signa
Tracking details are sent via email once your order has been prepared for shipment. Please be sure to check your spam and junk folders. You will receive an email confirmation as soon as your order has been prepared for shipment. You can check the sta
Standard Shipping:We typically process orders within 2-3 business days. For most shipments, you can expect to receive your order within 3-10 business days after processing. Shipments to US territories, Alaska, Hawaii, and APO/FPO addresses may take u
We offer shipping to all US states. Please note that while we offer shipping to US territories, Alaska, Hawaii, APO/FPO, military, and P.O. Box addresses, shipping can take approximately 45 days to arrive. We also offer international shipping. If you
Even though we hustle to get your new shoes on your feet, deliveries to APO military addresses can take up to 60 days to arrive. Military addresses and P.O. boxes are not currently eligible for expedited shipping.
The two most common causes are an outdated email address on file and spam blockers filtering out our emails. Please ensure your user information is current, and consider disabling any spam blockers which may be preventing our messages from reaching y
Carriers may sometimes mark a package as delivered before it's off their truck, meaning your package may still be on the way. If your package was marked as delivered but you have not received it, first, confirm the shipping address of your order. If
We are happy to offer Package Protection for all TAFT orders. Simply keep this option toggled on at checkout so that in the event your package is not delivered you are protected. If your order includes Package Protection and you experience damage to
We understand how important timely delivery is, especially when you've paid for expedited service. If there is a delay in shipping and your package does not arrive on the expected date, we are committed to refunding the expedited shipping fee you wer
We recommend using our chat to contact customer service. Alternatively, you can email our customer service team with your order number as the subject line for support.
Using your order number as the subject line, please contact our customer service team so we can assist you.