If my shoes arrived damaged, what options do I have?Updated a year ago

If your shoes arrive damaged or with blemishes from the production process, we are committed to ensuring you are pleased with your purchase. You have two options:

1. Exchange: We can initiate an exchange for you to receive another pair.
2. Return for Refund: If you prefer not to exchange, we can offer a return for a refund.

Please let us know your preference, and we will assist you accordingly to resolve the issue.