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Ordering and Payments

When will my expedited order ship?

The daily cutoff is 12pm MST for expedited orders (excluding weekends and holidays). Any orders received after these times or placed Friday afternoon through Sunday or on holidays will be shipped on the next business day. *Please allow up to two busi

How do I change the shipping address for my order?

Because we usually get orders out the same day they are placed, all orders move into processing very quickly. Once an order is in processing, we are unable to make address changes. If the order hasn’t been processed yet, please contact our customer s

How do I use Afterpay?

In an effort to make our products more accessible, we have partnered with Afterpay to offer a new payment option at checkout. Shop now. Enjoy now. Pay later. Please note that Afterpay is available as a payment option at checkout AFTER you have input

Can I cancel or change my order?

We try to process orders as quickly as possible, and cannot guarantee our ability to accommodate cancellations or changes. If you need to cancel or change your order, please contact our customer service team immediately and include your order number.

What payment methods are accepted?

We accept a variety of payment methods:. Please note, more than one payment cannot be processed at this time; your payment method must cover the full purchase total.

What can I do if my payment doesn't go through?

If your payment is declined, please double-check the information entered is correctly and ensure that the billing address provided for the order matches the billing address associated with your card. If the problem persists, we recommend reaching out

When will my card be charged?

Before your order is shipped, you may notice a temporary hold on your debit or credit card statement. This is known as an "authorization hold" and typically lasts between 3-7 days, depending on your bank's policy.

What are final sale and clearance items?

Final sale and clearance products are items liquidated at the lowest price possible. As noted on our product pages, clearance page, and returns page, these items are final sale and cannot be returned or exchanged.

Do you offer price matching or adjustments?

We do not offer price adjustments at this time. Our goal is to provide the best value at the time of purchase, and we encourage you to take advantage of our current promotions and discounts. If you have any questions or need assistance, please feel f